WHAT WE OFFER
The vast majority of insurance customers still prefer
a phone call for enquiries and requests.
Whilst web chat, messaging and texting have all increased rapidly over the last few years, research shows that over 50% of consumers still prefer contact by phone. The Elerian digital agent automates caller engagement with voice in a way that feels human.
Our digital agents are transforming the insurance industry with fluent, human like voice conversation.
We partner with you to automate your process for handling caller enquiries & requests, delivering a fast and efficient experience for you and your callers, every time.
ELERIAN’S FEATURES
BENEFITS FOR YOUR BUSINESS
Around-the-clock availability
Many customer care centres have been stretched by the challenges of the last 18 months, with remote working and increased call volumes often leading to a reduction in service levels. Our digital agent is always available, even over extended opening hours. Call queues are eliminated, with no long hold times and a streamlined path to query resolution, we ensure that your callers’ queries are resolved quickly and effectively at a time that suits them.
Saving time, saving money
Our digital agents cost 70% less than a human operator, making them a cost-efficient solution for your business. As they can field high call volumes and handle first notifications and straightforward claims, they’ll free up your call centre staff to focus on the higher value and more complex cases.
GET IN TOUCH
Book a demo.
Whilst the way we do life and business has changed, voice is still our preferred means of communication. Elerian AI automates your insurance claims using conversational AI to deliver a great caller experience time after time.
Ready to chat? Get in touch today and let us show you what we can do.
Call us: 0800 756 3990
Or send us a message:
Book a demo.
Whilst the way we do life and business has changed, voice is still our preferred means of communication. Elerian AI automates your insurance claims using conversational AI to deliver a great caller experience time after time.
Ready to chat? Get in touch today and let us show you what we can do.
Call us: 0800 756 3990
Or send us a message: